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Support for SMEs and Home
This innovative service allows customers such as small and medium enterprises that do not have Systems Department, to have the support or support technical support for their computers,
that support processes such as software installation, vaccines and antivirus, backup and storage of information such off-site backups, restore backups, etc..
As if it were their own personal systems ready to serve you by telephone, on-site or remotely.
There are 3 forms of support which you can recruit independently or as package for you.
As if it were their own personal systems ready to serve you by telephone, on-site or remotely.
There are 3 forms of support which you can recruit independently or as package for you.
- Support Face 2 Face (Site)
With this service, you have a technical support call, which will assist in their offices to assist in the installation of software configuration
software, installation of new equipment new PC setup, configuration, network and Internet.
It's like having a technician at your fingertips whenever you need without having to pay for a salary and what that entails.
software, installation of new equipment new PC setup, configuration, network and Internet.
It's like having a technician at your fingertips whenever you need without having to pay for a salary and what that entails.
- Remote Support
The vast majority of users have problems with your computer arise from lack of knowledge in the use of software or systems, such
problems can usually be solved in minutes by the appropriate personnel.
Imagine that when you have a problem, do not have to call by phone and follow the instructions for (which can lead you to commit
errors or can not understand the instructions are very technical) but only has to make a call and a technician will enter your PC remotely
able to view your screen and take control. This way you only have to describe the problem and the technician can solve it for you without having to
a visit.
problems can usually be solved in minutes by the appropriate personnel.
Imagine that when you have a problem, do not have to call by phone and follow the instructions for (which can lead you to commit
errors or can not understand the instructions are very technical) but only has to make a call and a technician will enter your PC remotely
able to view your screen and take control. This way you only have to describe the problem and the technician can solve it for you without having to
a visit.
- Phone Support
All of our services or technical support contracts with the telephone advice service with which you can call when you want to
technical consultations, require care or support us in making decisions concerning systems, computers, new equipment, etc.
technical consultations, require care or support us in making decisions concerning systems, computers, new equipment, etc.
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Developed by Mundo Informático.
Developed by Mundo Informático.